Privacy Policy

Effective Date: June 2, 2026

Coastal Comfort Electric LLC (“Coastal Comfort Electric,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, use our website, request electrical services, or communicate with us by phone, text message, email, or online form.

Information We Collect

We may collect information you provide directly to us, including your name, phone number, email address, service address, billing information, details about your electrical service request, appointment information, and any other information you choose to provide.

We may also collect basic website usage information, such as browser type, device information, pages visited, and general interaction data, to help us understand and improve our website and services.

How We Use Information

We use information to:

Respond to service requests and customer inquiries.
Schedule, confirm, and follow up about electrical service appointments.
Provide estimates, service updates, customer support, and billing-related communication.
Send service-related text messages, phone calls, or emails when appropriate.
Improve our website, customer service, and business operations.
Comply with legal, regulatory, insurance, accounting, or safety obligations.

SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Coastal Comfort Electric LLC, we may use your number to send service-related messages, appointment updates, follow-up messages, customer support replies, and internal operational lead notifications.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of text messages at any time. You may reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may share information only as needed to operate our business and provide services, such as with scheduling, customer management, payment processing, website hosting, analytics, communication, or other service providers that help us serve customers. These providers are only permitted to use information as needed to provide services to us.

We may also disclose information if required by law, regulation, legal process, safety concern, or to protect the rights, property, or safety of Coastal Comfort Electric LLC, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system can be guaranteed to be completely secure, but we take reasonable steps to protect the information we collect.

Your Choices

You may contact us to update or request correction of your information.

You may opt out of text messages at any time by replying STOP. For help with text messages, reply HELP or contact us directly.

Children’s Privacy

Our services are intended for adults and property owners, tenants, or authorized representatives requesting electrical services. We do not knowingly collect personal information from children under 13.

Updates To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Coastal Comfort Electric LLC
Website: https://www.coastalcomfortelectricllc.com/
Phone: (910) 622-8110