Acceptance Of These Terms
By using this website, submitting a form, calling, texting, emailing, or otherwise contacting Coastal Comfort Electric LLC through this website, you agree to these Terms and Conditions and the Privacy Policy. If you do not agree, do not use the website.
Website Information
This website provides general information about electrical services. Website content is not electrical, safety, legal, insurance, financing, or code-compliance advice. Information on the website may change and may not reflect every available service, service-area limitation, schedule opening, price, or project requirement.
Service Requests And Estimates
A website form, phone call, text, email, chat, or AI receptionist interaction is a request for follow-up. It does not guarantee service availability, emergency response, a confirmed appointment, a final estimate, a fixed price, or a completed job.
Appointments, estimates, pricing, scope, permits, materials, access needs, and project timing may require review by Coastal Comfort Electric LLC before they are confirmed. Customers are responsible for providing accurate contact, service address, access, safety, and project information.
Scheduling And Service Area
Coastal Comfort Electric LLC is based in North Carolina and serves Wilmington-area and surrounding North Carolina service areas. Service availability may depend on location, licensing scope, staffing, schedule, safety conditions, weather, materials, and project type.
Coastal Comfort Electric offers 24/7 availability for urgent electrical concerns, but the website does not promise same-day service, specific arrival times, or service in every listed nearby community unless those details are confirmed by the business.
Communications And SMS
By providing contact information, you authorize Coastal Comfort Electric LLC to contact you about your service request, appointment reminders, scheduling updates, estimates, job operations, customer records, invoices, and related service matters.
With separate consent where required, you may also receive SMS marketing messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to marketing texts is not required to purchase services.
SMS marketing, automated calls, call recording, call transcription, and AI voice workflows must be reviewed for applicable federal and North Carolina requirements. Carriers are not responsible for delayed or undelivered messages.
Call Tracking, Recording, And AI Phone Assistant
Calls to Coastal Comfort Electric LLC, including calls from website or advertising phone numbers, may be tracked, routed, recorded, transcribed, or answered by an AI phone assistant. Call tracking helps us understand where calls came from, route requests, review call quality, maintain customer records, and measure advertising performance.
If an AI phone assistant collects information or helps with a request, the request may still require review and confirmation by the Coastal Comfort Electric LLC team. A call, voicemail, text, AI interaction, or form submission does not guarantee an appointment, emergency response, estimate, price, or completed service unless confirmed by the business.
Call recording, transcription, AI voice workflows, and call disclosure language may vary depending on applicable North Carolina, federal, and other state laws.
Forms And Consent
Website forms may include a required acknowledgement linking to these Terms and the Privacy Policy. Marketing consent should be separate from a general service request, optional where required, and not pre-checked.
Prices, Payments, Financing, Cancellations, And Refunds
Pricing, deposits, payment terms, financing availability, cancellation rules, and refund policies are not finalized by website content alone. Any price, payment, financing, cancellation, or refund language should be confirmed in writing by the business before a customer relies on it.
Licenses, Permits, Warranties, And Safety Claims
License, insurance, warranty, permit, and safety-related statements should be verified before publication and before being relied on for a project. Electrical work may require professional review, permits, utility coordination, or code compliance checks.
The website does not create a warranty, guarantee, or promise of a specific result unless the business gives that commitment separately in approved written terms.
Customer Content, Reviews, Photos, And Testimonials
If you submit photos, reviews, testimonials, project details, or other content, you confirm that you have the right to provide it. Coastal Comfort Electric LLC may ask for separate permission before using customer-provided photos, reviews, or testimonials in public marketing.
Third-Party Tools And Links
The website may use or link to third-party tools such as Google, Microsoft, Meta, Housecall Pro, Vercel, Emailit, Vapi, call tracking providers, maps, review platforms, payment providers, financing providers, and other business tools. Third-party services may have their own terms and privacy policies.
Acceptable Website Use
You may not misuse the website, submit false or misleading information, attempt to interfere with website operation, scrape or copy content unlawfully, use the website for spam or unauthorized marketing, or attempt to access systems or information without permission.
Intellectual Property
Website content, page layouts, copy, graphics, logos, images, and other materials are owned by or licensed to Coastal Comfort Electric LLC or its service providers unless otherwise stated. You may not copy, reuse, or republish website materials without permission, except as allowed by law.
Disclaimers And Limitation Of Liability
The website is provided on an as-is and as-available basis. To the fullest extent allowed by applicable law, Coastal Comfort Electric LLC disclaims warranties related to the website and limits liability for website use, unavailable pages, inaccurate information, delayed communications, or third-party tools.
Governing Law
These Terms are governed by North Carolina law because the business is based in North Carolina, except where another law applies by statute or regulation.
Changes To These Terms
We may update these Terms when the website, services, tools, communication practices, or legal requirements change. The updated date above should be revised whenever changes are made.
Contact
Coastal Comfort Electric LLC
coastalcomfortelectric@gmail.com
(910) 622-8110