Workmanship Protection
Lifetime Workmanship Warranty
If Coastal’s installation or workmanship causes an issue, we correct it at no labor cost to the original customer.
The Coastal Commitment
We Stand Behind Our Work For The Life Of The Installation
If an electrical issue is caused by our workmanship, Coastal Comfort Electric will make it right. That is our commitment to doing the job correctly and answering for the work we perform.
Have a question? Call (910) 622-8110
Our workmanship promise, explained in plain language.
Installation Quality
Coverage is focused on the electrical work our team performs.
Original Home & Customer
The promise covers our installation for the original customer at the original property.
No Labor Cost To Correct
When our workmanship caused the issue, we correct that workmanship at no labor cost.
The Important Distinction
One Promise, Clearly Defined
A workmanship warranty and a product warranty protect different things. Knowing the difference makes each promise more useful.
No Ambiguous Fine Print
What “Lifetime” Means Here
“Lifetime” refers to the lifetime of the electrical installation performed by Coastal Comfort Electric for the original customer at the original property.
It is a promise about the quality of our workmanship. It is not a lifetime warranty on equipment, fixtures, breakers, devices, appliances, or materials.
The straightforward version: if our workmanship caused the problem, we take responsibility and correct it.
A Promise You Can Understand
What Falls Outside Workmanship Coverage?
The warranty stands behind our installation. Product failures and events outside our work are handled separately.
Product Or Material Failure
Normal wear, age, or a manufacturer defect in equipment, fixtures, breakers, devices, appliances, or other materials.
Damage Outside Our Control
Misuse, improper maintenance, power surges, utility issues, lightning, water, fire, flooding, pests, or acts of nature.
Changes By Others
Work that another contractor or third party altered, repaired, modified, or damaged after Coastal’s installation.
Customer-Supplied Materials
Product or material failures involving equipment, fixtures, devices, or materials supplied by the customer.
If You Ever Need Us
Warranty Help Should Feel Simple
If you think an issue could be connected to our workmanship, contact us. We will check the original work and give you a clear next step.
- 1
Tell Us What You’re Seeing
Call or email with the property address, the original work, and what is happening now.
- 2
We Check The Original Work
Our team reviews the job history and checks whether the issue is connected to Coastal’s workmanship.
- 3
We Make It Right
When our workmanship caused the issue, we schedule the appropriate correction at no labor cost to the original customer.
Local Customer Reviews
Trust Is Built In The Work And What Happens After.
See what homeowners across the Cape Fear region say about working with Coastal Comfort Electric.
Great job by Mr. Jacob's this afternoon. He was very efficient and knew what he was doing. My house has full power thanks to him.
Done an excellent job at an affordable price. I would absolutely recommend this company for any of your electrical needs.
Great work and awesome response time that was super easy for my wife to understand while I was on deployment. Awesome service, thank you!
Joe came out to install a few fixtures and did fantastic. He was timely and knowledgeable and took the time to make sure everything was done the best it could be done. He enlisted the help of Ethan as well and the two are quite the dynamic duo. Both are extremely knowledgeable and personable. 10/10 would recommend and will certainly be using Coastal Comfort Electric for any further electrical needs.
Excellent, pleasant, efficient, knowledgeable
They were very punctual, polite, quick, and affordable.
FAQ
Straight Answers About The Warranty.
The promise is strongest when you know exactly what it means and how to use it.
It covers electrical installation and workmanship performed by Coastal Comfort Electric for the life of the installation. If our workmanship causes an issue, we correct it at no labor cost to the original customer.
Lifetime means the lifetime of the electrical installation performed by Coastal Comfort Electric for the original customer at the original property. It does not mean that equipment, fixtures, devices, or materials are covered for life.
No. Product and material failures are separate from workmanship. Parts and devices supplied and installed by Coastal are covered separately under our 1-Year Parts & Device Warranty. Manufacturer warranties follow each manufacturer’s terms.
No. The warranty stays with the original customer at the original property where Coastal Comfort Electric performed the installation work.
Coverage does not apply to work that another contractor or third party altered, repaired, modified, or damaged. It also does not cover normal wear, age, misuse, improper maintenance, surges, utility issues, lightning, water, fire, flooding, pests, acts of nature, customer-supplied materials, or other conditions outside Coastal’s workmanship.
Call (910) 622-8110 or email jordan@coastalcomfortelectricllc.com. We will find the original work, check whether the issue is connected to our workmanship, and explain the next step.
Work Done With Accountability
Choose Electrical Work Backed By A Real Promise
Tell us what your home needs. We will explain the work, answer your questions, and stand behind the quality of the installation.